Privacy Policy
AHENRIQUES-ELASTOMERS PRIVACY POLICY
AHenriques-elastomers, S.A. (hereinafter “AHenriques”), is committed to ensuring the protection and security of the personal data it processes. This document describes the conditions under which AHenriques processes the personal data of the respective data subjects (hereinafter “Data Subjects”).
AHenriques respects the privacy rights of Data Subjects and commits to complying with applicable legal and regulatory provisions on personal data protection, namely Regulation (EU) 2016/679 (General Data Protection Regulation – “GDPR”) and other applicable national legislation, adopting adequate technical and organisational measures to ensure the confidentiality, integrity and availability of personal data.
To better understand how we process your personal data, the respective purposes and the rights available to you, we recommend reading this Privacy Notice carefully.
For clarification of any questions, Data Subjects may contact us at the following email address: compliance@ahenriques.pt
WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
AHenriques acts as the Data Controller for the personal data of its customers, potential customers, partners, suppliers and employees, under the terms and for the purposes of applicable data protection legislation, namely the GDPR.
AHenriques can be contacted at Rua António José De Oliveira Júnior 786, 3700-204 São João da Madeira, by telephone at 256 201 450 or by email at ahenriques@ahenriques.pt
WHAT PERSONAL DATA DO WE COLLECT?
The personal data collected depends on the context of your relationship and interaction with AHenriques, within the scope of its business activities and compliance with the legal obligations to which AHenriques is bound.
AHenriques collects and processes personal data provided by Data Subjects through the various means of contact established between the parties, namely in person, by telephone, postal mail, email or through the website.
WHAT ARE THE PURPOSES FOR COLLECTING YOUR PERSONAL DATA AND WHAT IS THE LEGAL BASIS FOR ITS PROCESSING?
AHenriques ensures that the processing of your personal data is carried out within the scope of the purpose for which it was collected, or for purposes compatible with the initial purpose for which it was collected. In addition, we process your personal data for legally prescribed purposes. Specifically:
Customer, potential customer or supplier management
The processing of your personal data is necessary for the performance of a contract to which the Data Subject is a party, or for the performance of pre-contractual steps at the request of the Data Subject. In the absence of the necessary data, it will not be possible to provide the requested services.
Customer data may be communicated to third parties, including public authorities, for the purposes of complying with legal or contractual obligations.
This processing occurs both through the use of our website and through other means of communication you may establish with us as a customer.
Management of complaints and received contacts
You may send us suggestions or complaints you deem relevant via email at compliance@ahenriques.pt.
Your personal data will be collected to analyse and resolve the situation underlying your suggestion or complaint and will be processed on the basis of the legitimate interests of AHenriques.
Whistleblowing channel
Regarding personal data processing activities carried out through the Whistleblowing Channel, AHenriques will act as the Data Controller, and Data Subjects should use the available contact details for any data protection-related queries.
Your data will be collected for the analysis and handling of reports and will be processed on the basis of compliance with a legal obligation.
It should also be noted that personal data is only potentially entered when the Whistleblower opts to submit a confidential report, which does not occur (data sharing) in the case of an anonymous report. Both options are available at all times.
Social media
AHenriques maintains a presence on platforms such as LinkedIn, Instagram and Facebook for institutional, recruitment and marketing purposes. AHenriques is responsible for the content it publishes, but is not responsible for the data processing carried out by the operators of these platforms, who act as independent data controllers. We recommend consulting the respective privacy policies.
In this regard, AHenriques is responsible for the content it publishes using social media platforms; however, it is not responsible for the management of the social media platforms themselves (such as the creation of user statistics or the placement of cookies).
AHenriques has no influence over how your data is processed on these websites or any guarantee of their legal compliance with regard to personal data protection. The management of cookies and information collected by these entities is not carried out by us. Always check all specifications relating to data protection and how these entities collect personal data. AHenriques assumes no responsibility for the processing of personal data by these third-party entities.
FOR HOW LONG DO WE RETAIN YOUR PERSONAL DATA?
The personal data collected and processed is retained, taking into account its purpose, in compliance with applicable legal retention periods.
In cases where no legal retention period applies to the storage of personal data, such data will only be stored and retained for the appropriate period and to the extent necessary, taking into account the purposes for which it was collected, unless, at any point, the data subject, within legal limits, exercises their rights of objection or erasure, or withdraws their consent.
WITH WHOM MAY WE SHARE YOUR PERSONAL DATA?
AHenriques may share your personal data with third-party entities, who will have access to it. Such third parties include public authorities, service providers, among others.
In the course of its activities, AHenriques may engage subcontractors who will access and process your personal data in accordance with AHenriques’ instructions.
To that end, we ensure that such subcontractors provide sufficient guarantees of implementing adequate technical and organisational measures, so that the processing meets the requirements of the GDPR and other applicable legislation, and ensures the protection of the rights of personal data subjects.
Accordingly, AHenriques may also share your personal data when such sharing is necessary or appropriate under applicable law, to comply with legal obligations, to respond to requests from public authorities, where the vital interests of the data subject or third parties are at stake, for the protection of the rights and property of AHenriques, or where you have given us your prior consent.
WHAT ARE THE RIGHTS OF PERSONAL DATA SUBJECTS?
Under applicable legislation, you may exercise the following rights:
- Right of Access: obtain confirmation of whether or not your personal data is being processed and, if so, access to that data.
- Right to Rectification: obtain the rectification of inaccurate personal data concerning you and request that incomplete personal data be completed;
- Right to Erasure: obtain the erasure of your personal data, except in cases where there are grounds that justify its retention;
- Right to Restriction of Processing: obtain the restriction of processing of your personal data where it concerns certain categories of data or processing purposes;
- Right to Data Portability: receive the personal data you have provided to us in a structured, commonly used and machine-readable format, as well as request the transmission of your personal data to another data controller;
- Right to Object: object, at any time, to certain processing of your personal data, such as, for example, in the case of processing personal data for direct marketing purposes;
- Right Not to Be Subject to Automated Individual Decision-Making, including Profiling: not be subject to any decision taken solely on the basis of automated processing, including profiling, that produces legal effects concerning you or similarly significantly affects you.
To exercise your rights, please contact us at: compliance@ahenriques.pt
You are also guaranteed the right to withdraw your consent at any time where you have provided it, through the means indicated above. The withdrawal of consent does not, however, invalidate the processing carried out up to the date of withdrawal.
The personal data subject also has the right to lodge a complaint with the CNPD, or another competent supervisory authority, as well as to pursue any other judicial remedy, should they consider that their personal data is not being processed lawfully by AHenriques, in accordance with applicable legislation and this notice.
WHAT SECURITY MEASURES ARE ADOPTED?
AHenriques uses various security measures, including authentication tools, encryption and digital certificates to help protect and maintain the security, integrity and availability of your personal data.
Although the transmission of data over the internet or website cannot guarantee complete security against intrusions, AHenriques and its service providers and business partners make their best efforts to implement and maintain physical, electronic and procedural security measures designed to protect the personal data of Data Subjects in accordance with applicable data protection requirements.
UNDER WHAT CIRCUMSTANCES DO WE TRANSFER YOUR PERSONAL DATA TO THIRD COUNTRIES?
The activities conducted by AHenriques may involve the transfer of your personal data to third countries – located outside the European Union or not belonging to the European Economic Area – although this occurs occasionally and always in the context of relationships established with other services used by AHenriques.
In such situations, all necessary and appropriate measures will be taken to ensure the protection of your personal data.
One such situation arises in the context of AHenriques’ presence on social media, where it has limited influence over the data processing carried out by the operators of these networks (for example, member management and general information management). In situations where we have no influence, we endeavour, as far as possible, to ensure that social media operators act in accordance with the privacy and data protection requirements of the GDPR. However, in many cases, we have no influence over this data processing carried out by the operators and have no clear knowledge of the data being processed on certain occasions.
Social media operators manage the entire IT infrastructure of the service, applying their own privacy and data protection rules and, furthermore, maintain their own relationships with users (insofar as they are registered users of the social network). In addition, the operators are fully responsible for all matters relating to the data of user profiles to which AHenriques has no access.
For more information on the data processing carried out by social media operators, please consult their respective Privacy Policies:
Facebook: https://www.facebook.com/privacy/policy
LinkedIn: https://br.linkedin.com/legal/privacy-policy
Instagram: https://help.instagram.com/155833707900388
HOW DO WE USE “COOKIES”?
Cookies will in no way be used to invade the User’s privacy; they are solely used to identify the User and build their profile in order to, for example, send marketing and/or promotional actions and market research.
If they wish, the User may disable cookies in their web browser, but will lose some functionalities. The User has the option to configure their browser to be notified, on the computer screen, about the receipt of cookies and to prevent their installation on the hard drive. The relevant information for this configuration is available in the browser’s own instructions and manuals.
CHANGES TO THE PRIVACY NOTICE
This Privacy Notice may be updated whenever necessary to reflect legislative or operational changes.
All updates to the Privacy Notice will be communicated via a notice on our Website: https://www.ahenriques.pt/ so that such changes can be immediately acknowledged.
São João da Madeira, March 2026